Windows Update is a program that comes preinstalled in Windows operating systems. This program allows users to automatically download and install updates as and when they are released. At times, you might encounter problems with Windows Update, most of which are occurred while installing updates. This article contains instructions for resolving the same.
Tech support instructions
What you can find below are the instructions recommended by the Windows online support team which will assist you in the process of resolving Windows update problems.
- Start off with this procedure by reviewing the installation history. To do this, click on the Windows “Start” button, select the option labeled “All Programs” from the Start menu, and click on the option “Windows Update” from the Start menu. Select the option titled “Review your update history”. Updates indicated by a red “X” mark are the ones that are failed to update. Simply click on the “X” mark to see the installation error code in a new dialog box. Note it down in a piece of paper.
- Go to the main window of Windows Update. Select the option which says “Go to knowledge Base articles”. Enter the error code that you have noted down before in the search box and press the “Enter” key. Click on the link appeared on the search result. You will now be directed to a Knowledge Base article available on the website of Microsoft. Simply follow the step by step instructions mentioned in the redirected website for fixing that specific failed update.
- Make use of “Microsoft Malicious Software Removal Tool” for scanning your computer. To do run this tool, click on the Windows “Start” button, select the option which says “Run” from the start menu, enter “MRT” without quotes in the run text box and hit the “Ok” button. Now click on “Next” to get the welcome screen. Select the option labeled “Full scan” and wait for the program to scan your computer for malware that might be interfering with your Windows update program. Remove any detected malwares by following the on-screen prompts.
- Run a complete scan of your computer using the antivirus program installed on your computer. If you haven’t installed it one yet, you can download a free version of AVG or Avast.
That’s all with the instructions for fixing problems with Windows update. Have a nice day!