China Asks Microsoft To Give Explanation For The Windows Problems

Microsoft Problems

                   Address Microsoft Problems

Microsoft has not been getting any good news from its Chinese base for the past few months. The software giant was surprised by the Chinese government’s move to ban Windows 8 in government offices of the country. Recently, the tech giant was given a deadline by the Chinese officials to give explanation about the bundling and compatibility issues with some of its software applications. Obviously, the software maker has no other option but to provide the Chinese officials with valid reasons for the issues as early as possible, should it make fortunes there.

Is Microsoft losing its grip on Chinese market?

With about 1.3 billion people, China has all the potential to become the biggest market for Microsoft products and services. Microsoft has been wishing to make its fortune in the Chinese mainland. But, things aren’t so smooth there for the tech giant. It is facing a number of legal issues in the country. Microsoft’s decision to lift Windows XP support in April had infuriated the Chinese authorities. It is reported that more than 90 percent of the government offices in the country use Windows XP in their computers. If Microsoft has to continue with its sales in the Chinese market, it has to submit a written explanation regarding the issues with some of its products and services.

Popular news agencies in China report that a couple of latest Windows Operating Systems and Microsoft Office suites had faced compatibility issues, which adversely affected the functioning of certain government offices in China. The government there now wants Microsoft to explain what went wrong. Unless and until a reliable explanation is given, Microsoft is not going to get a favourable nod from the government there to continue its operations in the country.

Windows Xp Support

                    Microsoft Help And Support

Meanwhile, a Microsoft spokesperson said that it had never breached any laws in China and that it had addressed all Microsoft problems on time. From its very start, the company had been strictly following the rules laid down by the Chinese authorities. He added that the tech giant was ready to compromise with the government regarding matters like frequent issues with certain Microsoft products and services. He pointed out that the tech giant addressed most of the Microsoft problems within weeks after they were reported.

Microsoft is severely criticized by the Chinese authorities for its pricing practices. Sources privy to Chinese government say that the pricing of certain Windows operating systems and Office suites was unreasonable. It is reported that the chipmaker Qualcomm Inc too has been given a deadline to submit an explanation about its unreasonable pricing practices.

  Read more »

Why XP Is Still Very Much Around?

Windows Tech Support

                Windows XP Support

After a long and successful run, Windows XP has been trashed by the manufacturer Microsoft. An outstanding provider of computing experience, it was and still is the most popular Windows OS in use, barring Windows 7. XP was launched in October 2001, and within the first years of its run, garnered upwards of 400 million installations on computers across the world.

The most recent hike in XP’s popularity has affected the sales of Windows 8, the current operating system from Microsoft. While not as bad as Windows Vista, it still has enough shortcomings to alienate a majority of users. Most customers were annoyed by the way, which it ignored the longtime UI template that all Windows operating systems had held to. Targeted for use on mobile phones and tablets, Windows 8 even dispensed with the highly popular Start menu. This wasn’t taken well, and was followed by a widespread return of users to older operating systems like windows 7 and XP.

Windows XP’s appeal was first helped along by the markedly incompetent Vista, its immediate successor in the Windows line. A “bloated” and virus-prone OS, it provided the first reason for XP users to disregard a newer OS. XP reigned supreme for eight years until Vista’s successor, Windows 7, came out in 2009.

Microsoft provided Windows tech support for the OS, over a 12-year period. This is incidentally two years more than the normal lifetime of a Windows operating system, but XP users stubbornly stayed on.

Computing Experience

               Windows OS Support

With support finally having ended in April, XP still commands a major share in OS use around the world. It is apparently worth the risk of using an unsupported operating system and being easy prey to security threats. Hackers and malware coders can more easily exploit the security loophole when security patches are no longer being issued. This hits organizations the hardest, especially those relying on XP as their software infrastructure.

There are governments, including the UK and Dutch governments, which have taken up Microsoft’s alternate proposition of extended Windows tech support, for millions of dollars. But, users far and wide, still continue to use the unsupported Windows XP, planning to weather it out till Windows 9 is released this fall. It’s admittedly a short time, and assuming they don’t get their systems hacked, a better option than the current Windows 8.

That was a look at the widely favored Windows XP OS, still in the scene despite the End of Support. For more stories on Windows 9, check out the latest posts.

  Read more »

Use XP Registry Hack For Extending Support For Five Years

Windows Tech Support

                 Windows XP Support

For XP users, who’re still too desolate about Microsoft finally scrapping the OS, there’s a way to try and get the Windows tech support extended for the next five years. A newly released registry hack for the operating system tricks the registry into thinking you’re actually using Windows Embedded POSReady 2009, instead of XP. The result? You get an additional five years of Windows tech support.

The hack does, in fact, work, and Microsoft has yet to announce that it doesn’t. Their expected warning against it takes another form entirely. Apparently the hack will cause instability in XP, because the company has never tested how updates for POSReady 2009 works in the XP operating system.

Their recent statement says something to this effect: they’ve been made aware of a hack, which “purportedly aims” to achieve the provision of security updates for XP users. The updates referred to are, in fact, meant for use in Windows Embedded POSReady 2009, and Windows Server 2003, both of which are vastly different from XP. Inserting the new hack in the registry can leave the computer with functionality problems, since it has never been successfully tested with XP. Customers would do better to instead upgrade to a newer operating system like Windows 7 or Windows 8.1.

Functionality Problems

          Windows XP Hack

Many users hate the idea of migrating from Windows XP, easily the best thing that Microsoft has ever come up with. The only other operating system that even comes close to being this good is Windows 7, which incidentally is slated for end of mainstream support in 2015. It’s no wonder then that people are hanging on to XP and will keep doing so until Windows Threshold is released. Or, at least a preview of it.

Windows Threshold or Windows 9, is the latest in the line of Windows operating systems from Microsoft. It is rumored to bring back many of the popular features, which are absent in Windows 8. The most prominent is the Start menu, which is central to the computing approach preferred by most longtime Windows users. With Windows 8, Microsoft ignores traditional keyboard-and-mouse crowd in favor of the budding touch-screen device user demographic. This earned them more flak than even Windows Vista had, and we know what a fiasco that was.

Not for the first time now, let us hope that Microsoft is wrong – about this hack. In many such cases, they probably are. It is about time things worked in users’ favor.

  Read more »

Time Warner Users Face Microsoft Problems

Microsoft Problems

                     Microsoft Issues

Of late, several users who have been the customers of Time Warner Cable telecommunications firm have reported about the problems they had to face while trying to access Microsoft sites. The telecommunication firm, found in 1989, has also confirmed the fact and said that they have been trying to fix the issues at the earliest.

Due to these outage issues, most customers started calling the customer support team to fix the recurring Microsoft problems. The company replied to this by saying that “We’re currently looking into difficulties accessing Microsoft sites. Unfortunately, we do not have additional details presently.” The seriousness of the issue was such that several users even complained that they were unable to access Office 365 or even the Windows updates for their systems. Interestingly many customers even said that their issues were resolved after sometime.

Later on, another issue cropped up that was related to the Time Warner Cable Company’s Internet and on demand services. The technical issue affected all of the company’s Internet service subscribers as stated by Time Warner Cable spokeswoman to the IDG News Service. This issue was more severe as compared to the Microsoft problems that had affected a number of uses earlier. Most importantly, this disruption started during the routine work maintenance time and this was one of the key reasons why the company stated it as a major issue.

Office 365

                             Microsoft Support

The Time Warner Cable telecommunications company is the second largest internet service provider in the United States after Comcast. Hence, this issue affected the overall reputation of the company and many users started calling the customer support professionals to fix the issues. In addition to this, several customers also posted their complaints in several social networking sites. Most of these tweets said that the issue related to the cable company was a routing problem. Some even said that they were able to fix it themselves by updating their router’s networking settings so that they could use DNS services supplied by Google or OpenDNS.

Although many users were able to fix the outage issue in this way, the cable company was not able to find a permanent solution. This made it somewhat difficult for the customers who were now receiving another error immediately after the end of one. As mentioned earlier, the company has now however decided to put an end to these recurring issues soon and deliver the same quality services that they have always been known for.

  Read more »

Creating A Greeting Card In Microsoft Publisher

Microsoft Help

            Microsoft Updates

Microsoft Publisher can be termed as a desktop publishing application that comprises of a set of advanced page ad design layout options. Microsoft has made this application entirely different from Word, by including several high-end features in it.

According to the Microsoft help and support team, many users find it difficult to use Microsoft Publisher to create greeting cards. If you also have the same issue, do not worry. Simply, follow the instructions mentioned below to know how to create a greeting card in Microsoft Publisher.

  • First, you need to open the Publisher program and then go to the File menu and click on New. Now, move onto the Start From a Design navigation pane and click on Greeting Cards.
  • You would require scanning the various card styles in the right pane first and then click on your favorite. Make sure you access the Greeting Card navigation pane to quickly scan your options for a specific occasion. Make sure you click on the specific category such as Birthday in the setting.
  • Move on to the Greeting Card navigation pane and then click on the different Layout styles, such as Greetings Bar or Juxtaposition that you can find in the setting.
  • Now, you would be able to choose the folding pattern by clicking on different Size and Fold choices for specific label sizes. You can choose your preference here.
  • For changing your greeting card’s font style, you need to click on Font Schemes in the left-hand pane. Try clicking different options available and have a look at the preview each time.

    Card Styles

                     Microsoft Support

  • Once you’re done with creating the greeting card, you can review it. Move on to the bottom of the greeting card design pane and click on the numbered icons that resemble small pieces of paper. Now, write the greeting message in the space provided.
  • Now, click on Print under the File menu and choose the All pages for printing option followed by OK. At any point of time, you can also contact the Microsoft help and support team to get more information on the features in Publisher.
  • For saving the greeting card, navigate to the File menu and click on Save.

By following these simple steps, you’d be able to successfully create a greeting card in your Microsoft Publisher application. To get more assistance on the same, you may contact our 24/7 Windows technical support team.

  Read more »
» Fixing Those Windows OS Update Errors And Font Problems
» Setting Up MLA Format In Microsoft Works


  Need Help