Microsoft Office 365
According to latest developments, Microsoft 365 users who purchase at least 150 seats of the online apps suite will get deployment help from Microsoft at no additional charge. This move has been hailed as a marketing strategy to sweeten the deal for prospective buyers who wish to seek assistance.
Microsoft, on Wednesday, intends to provide assistance by provisioning and configuring the Office 365 components, which includes Office 365 components, which include Exchange Online, SharePoint Online, Lync Online, Office 365 Pro Plus and Yammer, services that most employees and even business firms will need assistance with.
The blog post that announces the Office 365 FasTrack Onboarding Center service mentions, “We will ensure that the Office 365 service is provisioned and ready for use in your organization.”
According to the blog posts, buyers of the Office 365 Enterprise plans (E1, E3, E4), paid Education plans (A3, A4), Government plans (G1, G3, G4) and Exchange Online Plan 1 and Exchange Online Plan 2 can avail this support and Microsoft help service.
Although this is a good way to transcend to future software that employees would need some time getting used to, this move is in fact a subtle indication that software-as-a-service or cloud computing is not as seamless as customers are made to believe by the service provider vendors. The truth is that the current solution, which is still in nascent stage, still requires tweaks, upgrades, integrations and other changes at the end user and IT infrastructure levels.
The blog post continues to mention that, “Ensuring that customers realize the value of Office 365 in their organizations quickly while providing a smooth onboarding experience to their users is a top priority for the Office 365 team.”
Microsoft Office 365 Features
FastTrack Onboarding Center services, which is extended for worldwide support, now includes remote assistance from an Office 365 “onboarding expert”. They will provide assistance to customers and partners, as well as automated checks and configuration tools for “current state assessment, identity management, and domain configuration.”
Microsoft wants to entice its customers further by providing assistance for additional tasks, such as email and document migration, up Until March 31, 2015. It is called an Adoption offer and the Microsoft help team seeks to help customers get used to this new and completely unfamiliar system.
Customers who select at least 150 seats can select between the alternatives, picking whichever suits them the most. The adoption activities option is the best method to foster active adoption to the suite among employees of an organization.
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